Technical Assistance (using SOAR)

For technical assistance in using SOAR, please contact the SOAR Help Desk.

Open 9:00 AM - 4:00 PM Monday thru Friday.
Call: 916-653-6138.
Email to:

A Help Desk representative will contact you regarding your email or call as soon as they are available to do so (during business hours).

If you are experiencing problems with SOAR, please provide the following:
  • Proposal Identification Number (PIN) assigned to the application;
  • Name of the funding program you are applying to;
  • A short description of the problem (including where in the application the problem is occuring); and
  • A screen shot of the error received (if applicable).

Grant Program Assistance

For grant program specific questions, please visit the grant program's webpage. For a list of links to the grant programs who may be using SOAR, please visit the Resources Agency Grant Program page by clicking HERE.